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FAQs

Need answers? We have collected the most commonly asked questions and their answers below. If you cannot find assistance on this page, please contact us. We're happy to help!

At Marathon Bank, we believe the loan process should be simple and hassle-free. Whether you're ready to apply for a loan, would like to get pre-approved, or have questions about your options, please contact or visit with one of our experienced loan officers to make the process easy and get the money you need.

Contact your local Marathon Bank and report the incident as soon as possible. Our customer service representatives are available:

 

  • Monday - Thursday:  8 a.m. - 5 p.m.
  • Friday:  8 a.m. - 6 p.m.
  • Saturday:  9 a.m. - noon

For contact information and hours of operation, please visit our locations page.

Provide your employer with your Marathon Bank checking account number and routing number, which can be found at the bottom of your checks.

Availability of funds depends upon the type of funds being deposited. Cash or funds deposited by Direct Deposit are available immediately. Deposits made by Cashier's Checks, U.S. Postal money orders, US Treasury checks, state and local government checks are available the day after deposit. For all other items deposited it is best to check with your local Marathon Bank office to check the date of availability.

Contact your local Marathon Bank with any questions regarding your accounts or statements. Our Customer Service Representatives are available:

 

  • Monday - Thursday:  9 a.m. - 5 p.m.
  • Friday:  9 a.m. - 6 p.m.
  • Saturday:  9 a.m. - noon

For contact information and hours of operation, checkout our locations page.

You can place a stop payment by contacting your local office or through our Internet Banking System. Please be prepared to give your account number, check number, date the check was issued, amount of check, to whom the check was made payable and the reason for placing the stop. The more information that is given, the easier it is to ensure that the stop is placed on the proper transaction. For contact information and hours of operation, checkout our locations page. 

Our financial institution will never call and ask you for this information. Never provide your account and/or routing and transit number to anyone, unless you are setting up Direct Deposit with a known party.

For more information about FDIC deposit insurance and how the FDIC calculates insurance for your accounts, we encourage you to speak with one of our customer service representatives or visit the FDIC website for further reading.

Any of our Marathon Bank offices can initiate wire transfers for our customers. Visit our locations page for contact info and hours of operation.